Frequently Asked Questions About Our Infectious Disease Protocols
What protocols do you have in place for prevention of infection from a pandemic like the Coronavirus?
We are committed as always to full transparency and compliance with the latest COVID-19 guidelines and recommendations from the CDC, state and local governing authorities as well as best practices that will keep residents and team members safe and in good health. Protocols and updates are provided regularly on our COVID-19 Information Center website.
How can my family and I remotely communicate or stay in touch with residents during a quarantine?
We have been assisting family members sustain connections by setting up Skype, Zoom and FaceTime calls along with phone calls and other methods of communication for keeping in close touch. Should you or your family member need technical support with the different communication platforms, please contact a community team member.
Can Coronavirus be caught from a person who has no symptoms?
The risk of transmission from someone with no symptoms at all is low, according to the WHO. However, many infected people experience only mild, barely observable symptoms. This is particularly true in the early stages of the disease. It is therefore possible to catch the virus from someone who has, for example, just a mild cough and does not feel ill. There is ongoing research across the globe on the period of transmission.
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